FAQ
Frequently Asked Questions
Do you offer OEM/ODM and private label services?
Yes. We provide full-scale customization, including formula R&D, packaging design, and logo printing to help you build your brand.
What is your Minimum Order Quantity (MOQ)?
For in-stock items, the MOQ is low. For custom formulas or packaging, the MOQ varies by product type. Please contact us for a specific quote.
Can I request samples before placing a bulk order?
Certainly. We encourage sampling to ensure our quality meets your standards. Sample costs and shipping fees will be discussed based on your requirements.
What is your R&D background?
Our products are developed by a team of experts from Jinan University and Sun Yat-sen University, ensuring pharmaceutical-grade standards.
Yes, all our products comply with ISO standards and carry necessary certifications (like CE or FDA) required for medical aesthetics.
In-stock orders ship within 3-7 days. For OEM projects, the lead time is usually 25-35 days after design approval.
We have years of experience shipping to the US, UK, and Europe. We provide all necessary documents (MSDS/COA) to ensure smooth customs clearance.
We conduct strict quality checks before shipping. If any product is found defective upon arrival, please provide photos, and we will offer a replacement or credit.
