Privacy Policy
Tianyi International Limited values your privacy and is fully committed to protecting the personal information of our customers, partners, and website visitors. We understand the importance of safeguarding personal data in today’s digital environment and take our responsibility seriously. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you interact with our website, products, or services.
1. Information We Collect
When you engage with Tianyi International Limited, we may collect personal and business-related information to ensure smooth communication and service delivery. This information may include, but is not limited to:
- Personal identification details such as your name and job title
- Company information including company name and business address
- Contact details such as email address and phone number
- Shipping and billing addresses
- Payment and transaction-related information
- Information provided through inquiries, contact forms, or business communications
- Technical data such as IP address, browser type, and device information when you visit our website
All information is collected through lawful and transparent means and only when it is relevant to our business relationship with you.
2. Purpose of Information Use
The personal information we collect is used strictly for legitimate business purposes, including:
- Processing and fulfilling orders
- Managing accounts and business relationships
- Providing customer support and responding to inquiries
- Arranging product manufacturing, packaging, and delivery
- Processing payments and managing financial transactions
- Complying with legal, regulatory, and contractual obligations
- Improving our website, products, and services
- Maintaining internal records and business operations
We do not use your personal data for purposes that are incompatible with the reasons for which it was collected.
3. Information Sharing and Disclosure
Tianyi International Limited does not sell, rent, or trade your personal information to third parties for marketing or commercial gain. We may, however, share limited and necessary information with trusted third-party service providers solely for business operations, including:
- Logistics and shipping partners
- Payment processing providers
- IT and website hosting service providers
- Regulatory authorities when required by law
All third parties with whom we share data are contractually obligated to protect your information, maintain confidentiality, and use the data only for specified purposes in compliance with applicable laws and industry standards.
4. Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, loss, misuse, or alteration. These measures include, but are not limited to:
- Secure servers and encrypted data transmission
- Access controls and restricted internal data access
- Regular system monitoring and security updates
While we take reasonable precautions to safeguard your information, please note that no method of data transmission over the internet or electronic storage can be guaranteed to be 100% secure.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Once your information is no longer needed, it will be securely deleted or anonymized.
6. Your Rights
Depending on applicable laws and regulations, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data where legally permitted
- Object to or restrict certain data processing activities
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable legal requirements.
7. Changes to This Privacy Policy
Tianyi International Limited reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact Tianyi International Limited directly. We are committed to addressing your inquiries promptly and transparently.
